The client is a Singapore-based company specializing in industrial recycling and trading, particularly metal and paper materials, with over 20 years of operations and expansion across multiple countries including Malaysia, Indonesia, Thailand, and China.
As the business scaled regionally, the company adopted Microsoft Dynamics 365 Business Central to manage finance, procurement, vendors, and customers, but lacked standardized processes to fully leverage the system.
Business Challenges
Solution Address
GCT Solutions implemented a structured ERP approach on Microsoft Dynamics 365 Business Central, focusing on process standardization and selective customization aligned with best practices. The team conducted in-depth operational analysis to separate standard functionalities from necessary customizations, limiting customization scope to optimize cost and system maintainability. An Agile delivery model was applied with continuous iterations, early demos, and close collaboration to ensure alignment with evolving business needs.
Technology Stack
Microsoft Dynamics 365 Business Central ERP Platform AL Language Customization & Extensions API & DBS Bank Integration Workflow Automation Finance, Procurement, Claims Reporting & Dashboards
System Architecture
Process Standardization Unified financial rules and operational definitions across all regional entities. Data & Workflow Integration Seamless synchronization between procurement, inventory, and finance ledgers. Automation Implementation Automated approval matrices and system-generated claim validations. Continuous Optimization Real-time reporting dashboards for agile decision making.
Results
in process efficiency financial close cycle in manual data entry workflow standardization
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